Sheraton Centre Toronto Hotel Skyline photoSheraton Centre Toronto Hotel Exterior photoSheraton Centre Toronto Hotel Exterior photo
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From300US$ /night
Check-in
10Jun2026Select date
Check-out
11Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

123 Queen Street West, Toronto, Canada, M5H 2M9
-
Steps from Nathan Phillips Square
Great
8.5
8.9
/10
4.2
4.0
/5

4-star downtown hotel with expansive indoor pool

Accommodations

Sheraton Centre Toronto Hotel offers 1,372 guest rooms and suites with modern amenities. Guests can choose from Standard Rooms to Club Level accommodations, with stunning views of either the city skyline or Nathan Phillips Square. Upgraded rooms include access to the Club Lounge, which provides complimentary breakfast and evening hors d'oeuvres.

Location

The hotel is situated steps away from iconic attractions such as the Art Gallery of Ontario and the Toronto Eaton Centre. Accessibility is enhanced by its proximity to the underground PATH network, connecting to various shopping and dining venues. Public transport options abound, making travel convenient to major landmarks like the CN Tower and Rogers Centre.

Dining Options

Dining at Sheraton Centre Toronto includes the restaurant and bar, where guests can enjoy a menu featuring locally-sourced ingredients. For light bites, the café provides convenient snacks and beverages throughout the day. Room service is also available, offering a selection of dishes for dining in with comfort.

Wellness and Recreation

The hotel features a large indoor pool with a retractable glass roof, creating an outdoor feel. A state-of-the-art fitness center is available for guests, equipped with cardio machines and free weights. Guests can also unwind in the sauna after a workout.

Business Services

Sheraton Centre Toronto Hotel caters to business travelers with 70,000 square feet of meeting space. The hotel's business center offers a variety of services, including printing and copying. The on-site staff can assist with event planning and catering, ensuring successful conferences and meetings.

Highlights

Location: Steps away from Nathan Phillips Square

Accommodations: Club Lounge with complimentary breakfast

Dining: Restaurant featuring locally-sourced ingredients

Wellness: Large indoor pool with a retractable glass roof

“The central location places you steps from Toronto's core attractions. I'm particularly drawn to the mixology bar's inventive small bites, showcasing local flavors. The eco-conscious efforts, like donating toiletries, reflect a commitment beyond standard hospitality.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Junior Suite 1 King
2 persons
370 sq. feet 
1 King-size bed
Shower
Air conditioning
Suite 1 King
2 persons
500 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
Deluxe Suite 1 King
2 persons
500 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Air conditioning
Superior Guest Room 1 King Pool View
2 persons
370 sq. feet 
1 King-size bed
Shower
Balcony
Click button to see more rooms
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Cycling

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Sheraton Centre Toronto Hotel, dining options promise a delightful blend of local flavors and international influences, all set against the backdrop of the vibrant city. With inviting ambiances ranging from family-friendly to modern chic, guests will discover an array of culinary experiences to satisfy diverse palates throughout the day.
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo
Sheraton Centre Toronto Hotel Restaurant photo

Dual Citizen

American, Local
Ambiance
Family friendly, Modern
Key Offerings
Enjoy hearty breakfasts, leisurely brunches, and delightful dinners featuring vegetarian, vegan, gluten-free, and dairy-free options. The menu reflects local flavors crafted with creativity and care.
Reservation
not needed
06:30 - 23:00 (Monday to Thursday, Sunday); 06:30 - 00:00 (Friday and Saturday)

43 Down

Local, International
Ambiance
Modern
Key Offerings
Elevate evenings with a selection of gluten-free dinner options that highlight local and international tastes. The sleek interior sets a perfect scene for intimate dinners or relaxed gatherings.
Reservation
recommended
17:00 - 00:00 (Tuesday to Thursday); 17:00 - 01:00 (Friday and Saturday)

Location info

123 Queen Street West, Toronto, Canada, M5H 2M9
Map view
123 Queen Street West, Toronto, Canada, M5H 2M9
Nearby
Shopping Area
CF Toronto Eaton Centre
1500 ft
Square
Nathan Phillips Square
800 ft
Public Building
Toronto City Hall
400 ft
Public Building
Osgoode Hall
400 ft
Monument
Campbell House Museum
900 ft
60 Queen St W
Old City Hall
900 ft
Museum
Textile Museum of Canada
1700 ft
Church
Church of the Holy Trinity
1900 ft
100 Queen St W
South African War Memorial
800 ft
Restaurants
The Keg
800 ft
165 York St
Osgoode Hall Restaurant
400 ft
Osgoode Hall 130 Queen St W
Quinn's Steakhouse
900 ft
96 Richmond St W Sheraton Centre
Tachi
800 ft
111 Richmond St W Assembly Chef's Hall
Little Khao
800 ft
111 Richmond St W Assembly Chef's Hall
BnB
800 ft
123 Queen Street West Sheraton Centre Hotel
Assembly Chef's Hall
1000 ft
111 Richmond St W
Little DaiLo
1000 ft
111 Richmond St W Unit 10
Love Chix
1000 ft
111 Richmond St W Inside Assembly Chef's Hall
Explore Toronto
Explore Toronto
Top Attractions
Activities
Dining
Entertainment
Nathan Phillips Square
Nathan Phillips Square
3 minutes' walk
Iconic public square known for its reflecting pool and City Hall. Hosts seasonal festivals and outdoor events.
St. Lawrence Market
St. Lawrence Market
17 minutes' walk
Famous market featuring local produce, meats, and gourmet foods. Ideal for food lovers and weekend brunches.
Art Gallery of Ontario
Art Gallery of Ontario
14 minutes' walk
Impressive collection of Canadian and Indigenous art. Offers special exhibits and workshops year-round.
CN Tower
CN Tower
17 minutes' walk
Iconic observation tower with breathtaking views of the city. Features a glass floor and unique dining options.
Toronto Islands
25 minutes' drive
A serene escape offering biking, kayaking, and beaches. Ferry service available from downtown.
Yoga Classes at Yonge-Dundas Square
10 minutes' walk
Outdoor yoga sessions in a vibrant urban setting. Great way to relax and meet fellow yoga enthusiasts.
The Keg
The Keg
3 minutes' walk
Steakhouse known for its warm atmosphere and prime cuts. Ideal for special occasions; reservations recommended.
Osgoode Hall Restaurant
Osgoode Hall Restaurant
2 minutes' walk
Charming eatery offering elegant dining with Canadian cuisine. Perfect for a fine dining experience.
Scotiabank Arena
Scotiabank Arena
15 minutes' walk
Home to major sports events and concerts. Check their schedule for family-friendly shows and games.
Hockey Hall of Fame
Hockey Hall of Fame
12 minutes' walk
Interactive museum dedicated to hockey. Offers exhibits about the sport's history and memorabilia.
Getting around
City Centre
Toronto4 min  ·  1000 ft
Airports
Billy Bishop Toronto City (YTZ)6 min  ·  2.3 mi
Pearson (YYZ)44 min  ·  18.0 mi
Train
Toronto Union Station10 min  ·  2700 ft
Underground
Osgoode Subway3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at CAD 60 per day.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 15 per person per day. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Korean, Hindi, Panjabi / Punjabi, Albanian, Tamil, Tagalog / Filipino, Ukrainian, Urdu, Vietnamese
Number of floors:
43
Number of rooms:
1372

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review summary
Based on recent reviews
Powered by AI
The Sheraton Centre Toronto Hotel is often praised for its prime location near Nathan Phillips Square, making it easy to explore Downtown Toronto and landmarks like St Michael's Cathedral and the Eaton Centre. Guests frequently appreciate the well-sized, modern rooms, with some offering great views, especially from higher floors. While some guests have mentioned occasional issues such as slow bath drainage, the hotel also offers amenities such as a pool and fitness center, plus lounge access on the 43rd floor with breakfast and appetizers.
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Review score
Based on 2076 verified reviews
8.5/10
Great
84%
Recommend
Location
9.4/10
Breakfast
8.9/10
Paid Wi-Fi
7.8/10
Value for money
7.8/10
Pros
Friendly staff
Great location
Club Lounge
Clean rooms
Cons
Heating/cooling issues
Dated decor
Breakfast area
Guest reviews
based on 2076 reviews
8.5/10
based on 2506 reviews
4.5/5
based on 2093 reviews
8.5/10
John from United Kingdom
Family with children
Guest room 1 Queen
3 nights in November 2025
|
Reviewed: February 12, 2026
7/10

adequate lodging

friendly staffroom upgradenight noise
lily, at front desk, was very friendly. she upgraded our room because she saw we were entertaining. this ensure we were happy.
i was very disappointed with the noise. sleeping was impossible.
0 Helpful
John from United Kingdom
Family with children
Guest room 1 King
3 nights in November 2025
|
Reviewed: January 07, 2026
8.5/10

excellent stay downtown

spacious roomscomfortable bedsrelaxing pool
The rooms are spacious and clean. i find the beds are comfortable also. i really enjoy the pool. It provides relaxation time with family.
the bar coffee shop area seemed understaffed sometimes.
Service
9/10
the staff are friendly and helpful. they provided advice regarding local restaurants, showing an admirable commitment to guest satisfaction. i noticed the doorman gave warm welcome and clear directions.
Dining
8/10
the hotel offers a breakfast buffet, though the space for it feels quite small. the options are adequate and ensure guests begin their day nourished. i observed a good selection of items and efficient service.
0 Helpful
|
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Sylvain from France
Family with children
Guest room 1 King
2 nights in November 2025
|
Reviewed: December 07, 2025
9.3/10

fantastic location and comfortable stay

amazing viewswide arraylate checkin
I stayed for two nights and had an very nice stay on the 41st floor. The view of the cn tower was amazing i appreciated the warmth of the water in the pool. The food service in the club lounge offered a wide array of options. Everything was perfect.
I showed up at 640pm while checkin was 3pm. I was told the room was not ready and would be awhile longer. This was frustrating and after expressing this frustration, a room miraculously became available
Rooms
9/10
The room was very quiet and included everything needed for a pleasant stay. It was also nice and quiet.
Dining
9/10
I found the breakfast staff to be very nice, especially one girl from haryana, india, who was especially polite and helpful throughout the service. The breakfast service was excellent.
Service
10/10
The front desk chap was very friendly and upgraded my room to one with a great cn tower view. This.
Facilities
9/10
The hotel has an outdoor courtyard with a waterfall. The lobby also had lots of spots where guests can hang out and relax. There is a nice pool i found very enjoyable.
0 Helpful
|
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Sylvain from France
Family with children
guest room 1 king
2 nights in October 2025
|
Reviewed: December 05, 2025
9.0/10

excellent stay with great service

amazing viewsdelicious foodloud music
i stayed for two nights. the 41st floor offered amazing views of the cn tower. the pool was fun and relaxing, and i appreciated the warmth of the water. the food service in the club lounge was delicious, and a wide array of options were available.
i experienced a barulheira at the reception and the music was very loud. i found it hard to hear what the employee said, and she had trouble hearing me. the breakfast vouchers created a confusing system with multiple options.
Rooms
9/10
the room was quiet and provided everything needed. the turndown service was perfect and thorough. the blackout curtains ensured a dark sleeping environment that i appreciated and helped me rest well.
Dining
8/10
breakfast had variety and options to choose from. the hotel included a restaurant and bar downstairs. there was a cafe where you could get decent coffee and enjoy light snacks throughout the day, i appreciated this.
Service
10/10
staff were educated and gentle. there was a friendly chap on reception who upgraded my room to one with a great view. the staff went the extra mile to ensure a smooth and enjoyable stay.
0 Helpful
|
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John from United Kingdom
Single
Guest Room 1 King
3 nights in June 2025
|
Reviewed: June 28, 2025
9/10
city viewsmodern treadmillsclean pool
the room had city views, and i found them excellent. the hotel gym includes many treadmills plus stationary bikes. i thought the pool facilities were clean and well-kept.
the elevators took a bit longer than i hoped at peak hours.
0 Helpful
FAQs
About Sheraton Centre Toronto Hotel
What time is check-in and check-out at Sheraton Centre Toronto Hotel?
Check-in is at 15:00, and check-out is at 11:00.
What are the parking fees at Sheraton Centre Toronto Hotel?
Private parking is available on-site for 63 CAD per day without the need for a reservation.
What amenities are available at Sheraton Centre Toronto Hotel?
Amenities include an indoor/outdoor heated pool, a modern gym, a sauna, and landscaped gardens with a waterfall.
How far is Sheraton Centre Toronto Hotel from the CN Tower?
The hotel is within a 15-minute walk of the CN Tower.
What dining options are available at Sheraton Centre Toronto Hotel?
On-site dining options include Dual Citizen, which serves American cuisine, and the rooftop poolside bar offering snacks and drinks.
What is the internet access situation at Sheraton Centre Toronto Hotel?
Free Wi-Fi is available in all guest rooms.
How far is Sheraton Centre Toronto Hotel from Billy Bishop Toronto City Airport?
The hotel is 5 km from Billy Bishop Toronto City Airport.
Which attractions are located near Sheraton Centre Toronto Hotel?
Nearby attractions include the Rogers Centre, Eaton Centre, and the Hockey Hall of Fame.
What room features can guests expect at Sheraton Centre Toronto Hotel?
Rooms are furnished with a mahogany work desk, marble bathrooms, a flat-screen TV, and a coffee maker.
How can guests enjoy their time outdoors at Sheraton Centre Toronto Hotel?
Guests can relax at the landscaped gardens surrounding the two-story waterfall or take a dip in the rooftop pool.
Does Sheraton Centre Toronto Hotel offer business services?
Yes, the hotel provides a full-service business centre and access to 60 meeting rooms.
Is breakfast available at Sheraton Centre Toronto Hotel?
Breakfast is available for an additional charge of 15 CAD.
What leisure activities are offered at Sheraton Centre Toronto Hotel?
Guests can enjoy access to a fitness centre, indoor/outdoor pools, and nearby cycling opportunities.
How does Sheraton Centre Toronto Hotel promote environmental sustainability?
The hotel collects unused toiletries for donation to Clean The World Organization and implements eco-friendly practices.

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